Our ServicesIHMS offers a wide range of services to assist today's Patient Financial Services Department achieve difficult and ever changing goals. Our commitment to excellence is the cornerstone of our work. IHMS is always interested in expanding our services and markets. As you browse through our services please don't hesitate to contact us for more information.
Download our brochures in
.pdf files here:
Right-click on the links and select "Save Target As" - to download it on your desktop.
Comprehensive Third Party Services (Arizona) 393 kb
Comprehensive Third Party Services (California) 378 kb
Comprehensive Third Party Services (Colorado) 378 kb
Eligibility ServicesIHMS has built our reputation on our Eligibility Services. The cornerstone of our program is the desire to help your patients and their families. Specially trained IHMS representatives work with families to help them apply for government programs based on income and asset criteria established by Federal, State, and Local agencies. We help by assisting the patient throughout the process helping to ease some of the anxiety associated with the process.
IHMS has developed a unique series of programs that help us deliver our services as an extension of your in-house financial counseling staff. We work together to provide your patients, their families, and the community, an active resource for information about what is currently available to patients to help pay for medical bills. Please take a few moments to follow the above link for more information.
Billing ServicesWe recognize that some of the most difficult tasks facing today's financial professional is managing the ever increasing volume and complexity of third party claims. To address that need IHMS has specialized in the billing and follow-up of some of the most complex of payers; Medicare, Medicaid, AHCCCS, and Medi-Cal. Our expertise helps free your staff to focus on current receivables while IHMS works to resolve your outstanding accounts across financial classes and patient types. Whether you need us to work a particular segment of your A/R to get caught up or want to outsource the billing and follow-up functions for a particular financial class or patient type we are there to help. Our talented receivables team is there to focus on aged receivables, difficult payers, and those items that typically plague your business office. By applying our team to your receivable "sore" spots your staff is free to focus on current claims. Please take a few moments to follow the above link for more information on our
billing services.
Quality Assurance We have recognized the need to more accurately capture patient and guarantor demographic information at the time of registration. In order to improve this process IHMS has created a service that provides a review of all inpatient registrations. That review process checks the following key QA indicators:
- Patient/Guarantor Information is Complete
- Signatures were Obtained
- Third Parties were notified
- Services were Authorized.
Please take moment to find out more about our
eligibility and
quality assurance programs.
Management Consulting ServicesRural providers throughout the country face ever increasing demands for expertise in the areas of data collection and third party billing. Often limited by location and demographics there is an ever increasing pressure to find qualified management personnel. This is where IHMS offers our expertise. By placing local on-site management and providing access to our highly trained management team, IHMS is able to alleviate the problems associated with recruiting and training new management staff. If you are looking for a qualified addition to your management team you have come to the right place. Please follow the above link for more information on this service.
Total Outsourcing SolutionsHere at IHMS we offer a number of Total Outsourcing Solutions from Admission through Collections that can help your facility achieve its financial goals. IHMS provides a number of solutions that can free your hospital from the problems of operating and managing the complexities of the Patient Financial Services Department. Please follow the link above for more information about this program.
Medicaid Revenue Cycle Management (MRCM)In an effort to provide you with a comprehensive service that focuses on maximizing Medicaid revenues IHMS has developed our
Medicaid Revenue Cycle Management program. We have taken our experience, added technology, and created a program that provides a comprehensive approach to increasing Medicaid, AHCCCS, or Medi-Cal dollars. This program combines a retrospective review of DSH, an ongoing concurrent DSH review process, and a comprehensive Eligibility program. Together these programs maximize cash reimbursement from government based payers. For information please follow the above link.
Third Party Liability (TPL) ProgramThere are many opportunities to assert the hospitals right of recovery for services rendered on behalf of your patients. However, those opportunities require diligent and consistent follow-up. IHMS works on your behalf to secure liens on all accident claims. For more information on this program follow the link above.
RMESo often outpatient accounts are overlooked, perhaps it is the dollars, or the sheer volume of accounts. IHMS has created a program that leverages technology to look at self pay classified outpatient accounts for Medicaid, AHCCCS, or Medi-Cal eligibility. Please take a moment to learn more about our
Retroactive Medicaid Eligibility program.
