IHMS has been called the “mother of eligibility,” for a simple reason: because we make the eligibility process manageable.
For us, it’s not just a matter of qualifying patients for financial programs, but rather, about making a long-term connection with our hospital partners and patients. We are boots on the ground for patients and a helping hand in hospitals and billing offices for our customers.
Our financial analysts and field support staff work diligently to assist patients in applying for government programs based on income and asset criteria established by federal, state and local agencies. That means screening patients at their bedsides, in their homes or at another location of their choice, then conducting ongoing check-ins to help them locate documents critical to the insurance coverage process.
Helping patients maintain their health also is important and it’s why IHMS becomes a fabric of the communities we serve, providing education programs, completion of Medicaid applications and a host of other value-added services.
In the end, our approach makes a difference for patients while augmenting the activities of hospital staff and maximizing third-party reimbursement.